Telephony

Gavia Systems, thanks to its experience in Telecom Italia, can offer to its Customers consulting in complex telephony solutions. Beside consulting it can even supply installation and manteinance. Thus this company can be the unique referent in telephony and data networks for the Customer.

Gavia Systems, having Know-How in telephony and data networks, can develop solutions integrating these two apsects of telecommunications. Expecially, using VoIP technology, voice communication channels can be included, partially or completely, in the data network. This kind of solutions can bring to the Customer a unique virtual PABX distributed among diffrent sites (even in different countries). The use of data links for voice channels can give to our Customers a significant telephone cost saiving.

Gavia Systems can provide:

PABX: Starting from a few internal users to over 500 using VoIP and creating a unique virtual PABX.

Call Center: Gavia Systems can provide customizable Call Center solutions. These solutions can interoperate with an existing Data Base or can comprehend the desing and development of a custom Data Base. Call centers can even interoperate with existing PABX via CTI link or can be realized with completely autonomous equipments. Call Center operators can use traditional telephony technology or VoIP.